Análisis matricial de la voz del cliente: QFD aplicado a la gestión sanitaria
Matrix analysis of the client’s voice: QFD applied to healthcare management
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| 2025 6 | 18 | 2 | 20 |
| 2025 5 | 95 | 30 | 125 |
| 2025 4 | 85 | 27 | 112 |
| 2025 3 | 77 | 25 | 102 |
| 2025 2 | 81 | 28 | 109 |
| 2025 1 | 52 | 22 | 74 |
| 2024 12 | 43 | 36 | 79 |
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| 2024 7 | 43 | 43 | 86 |
| 2024 6 | 36 | 29 | 65 |
| 2024 5 | 40 | 22 | 62 |
| 2024 4 | 39 | 20 | 59 |
| 2024 3 | 41 | 19 | 60 |
| 2024 2 | 39 | 65 | 104 |
| 2024 1 | 32 | 21 | 53 |
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| 2023 6 | 36 | 16 | 52 |
| 2023 5 | 36 | 19 | 55 |
| 2023 4 | 40 | 27 | 67 |
| 2023 3 | 50 | 48 | 98 |
| 2023 2 | 62 | 22 | 84 |
| 2022 1 | 28 | 16 | 44 |
| 2022 12 | 43 | 35 | 78 |
| 2022 11 | 41 | 43 | 84 |
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| 2022 5 | 40 | 48 | 88 |
| 2022 4 | 39 | 35 | 74 |
| 2022 3 | 37 | 38 | 75 |
| 2022 2 | 37 | 45 | 82 |
| 2021 1 | 27 | 33 | 60 |
| 2021 12 | 44 | 55 | 99 |
| 2021 11 | 38 | 47 | 85 |
| 2021 10 | 35 | 50 | 85 |
| 2021 9 | 29 | 50 | 79 |
| 2021 8 | 19 | 35 | 54 |
| 2021 7 | 35 | 49 | 84 |
| 2021 6 | 23 | 32 | 55 |
| 2021 5 | 32 | 37 | 69 |
| 2021 4 | 77 | 100 | 177 |
| 2021 3 | 59 | 25 | 84 |
| 2021 2 | 31 | 14 | 45 |
| 2020 1 | 21 | 18 | 39 |
| 2020 12 | 41 | 17 | 58 |
| 2020 11 | 25 | 15 | 40 |
| 2020 10 | 13 | 20 | 33 |
| 2020 9 | 19 | 12 | 31 |
| 2020 8 | 13 | 13 | 26 |
| 2020 7 | 11 | 15 | 26 |
| 2020 6 | 18 | 24 | 42 |
| 2020 5 | 20 | 18 | 38 |
| 2020 4 | 23 | 17 | 40 |
| 2020 3 | 30 | 18 | 48 |
| 2020 2 | 21 | 25 | 46 |
| 2020 1 | 17 | 11 | 28 |
| 2019 12 | 23 | 21 | 44 |
| 2019 11 | 19 | 3 | 22 |
| 2019 10 | 22 | 26 | 48 |
| 2019 9 | 11 | 6 | 17 |
| 2019 8 | 18 | 15 | 33 |
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| 2019 6 | 12 | 17 | 29 |
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| 2019 4 | 19 | 8 | 27 |
| 2019 3 | 14 | 12 | 26 |
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| 2019 1 | 20 | 21 | 41 |
| 2018 12 | 11 | 13 | 24 |
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| 2018 6 | 40 | 13 | 53 |
| 2018 5 | 36 | 21 | 57 |
| 2018 4 | 37 | 11 | 48 |
| 2018 3 | 31 | 12 | 43 |
| 2018 2 | 24 | 5 | 29 |
| 2018 1 | 10 | 5 | 15 |
| 2017 12 | 20 | 15 | 35 |
| 2017 11 | 12 | 8 | 20 |
| 2017 10 | 13 | 14 | 27 |
| 2017 9 | 13 | 8 | 21 |
| 2017 8 | 9 | 18 | 27 |
| 2017 7 | 15 | 9 | 24 |
| 2017 6 | 27 | 29 | 56 |
| 2017 5 | 23 | 11 | 34 |
| 2017 4 | 21 | 9 | 30 |
| 2017 3 | 22 | 25 | 47 |
| 2017 2 | 9 | 24 | 33 |
| 2016 1 | 16 | 16 | 32 |
| 2016 12 | 28 | 28 | 56 |
| 2016 11 | 39 | 29 | 68 |
| 2016 10 | 40 | 20 | 60 |
| 2016 9 | 30 | 26 | 56 |
| 2016 8 | 52 | 28 | 80 |
| 2016 7 | 35 | 36 | 71 |
| 2016 6 | 3 | 28 | 31 |
| 2016 5 | 0 | 31 | 31 |
| 2016 3 | 1 | 29 | 30 |
| 2016 2 | 1 | 0 | 1 |
| 2015 12 | 5 | 25 | 30 |
| 2015 11 | 3 | 0 | 3 |
| 2015 10 | 5 | 29 | 34 |
| 2015 9 | 2 | 0 | 2 |
| 2015 8 | 3 | 26 | 29 |
| 2015 7 | 9 | 0 | 9 |
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| 2015 5 | 7 | 0 | 7 |
| 2015 4 | 7 | 15 | 22 |
| 2015 3 | 12 | 4 | 16 |
| 2015 2 | 8 | 0 | 8 |
| 2015 1 | 8 | 1 | 9 |
| 2014 12 | 11 | 3 | 14 |
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| 2014 10 | 22 | 1 | 23 |
| 2014 9 | 25 | 3 | 28 |
| 2014 8 | 42 | 3 | 45 |
| 2014 7 | 23 | 3 | 26 |
| 2014 6 | 20 | 4 | 24 |
| 2014 5 | 30 | 1 | 31 |
| 2014 4 | 28 | 3 | 31 |
| 2014 3 | 19 | 2 | 21 |
| 2014 2 | 24 | 1 | 25 |
| 2014 1 | 20 | 1 | 21 |
| 2013 12 | 22 | 2 | 24 |
| 2013 11 | 128 | 2 | 130 |
| 2013 10 | 102 | 3 | 105 |
| 2013 9 | 75 | 5 | 80 |
| 2013 8 | 109 | 2 | 111 |
| 2013 7 | 35 | 3 | 38 |
| 2004 11 | 3322 | 0 | 3322 |
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