Gaceta Sanitaria

ISSN: 0213-9111

Gaceta Sanitaria (¿¿¿¿) is the official scientific journal of the Sociedad Española de Salud Publica y Administración Sanitaria (Spanish Society of Public Health and Health Administration) (SESPAS).

Gaceta Sanitaria accepts and publishes articles in Spanish and English. It is an open access journal. All of its articles are freely available without charge and distributed under the Creative Commons Attribution-NonCommercial- NoDerivatives 4.0 International licence.

Call for papers: Special Issue on Health Economics

Convocatoria abierta y permanente para incorporar Editores/as asociados/as al Comité Editorial de Gaceta Sanitaria

Call for papers: Special Issue on Health Economics

Open and permanent call to incorporate Associate Editors to the Editorial Committee of Gaceta Sanitaria

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Nota de campo

Uso de customer relationship management para mejorar la atención sanitaria de la ciudadanía. Servicio Salud Andalucía 24 horas. Salud Responde

Use of customer relationship management to improve healthcare for citizens. The 24h Andalusian Health Service: Healthline

Manuel Queroa, María Belén Ramosa, Wilfredo Lópeza, Juan José Cubillasb,

Corresponding author

jjcubillas@indra.es

Autor para correspondencia.

, José María Gonzáleza, José Luis Castillob

a Salud Responde, Jaén, España

b Indra Sistemas, Sevilla, España

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Article information

ISSN: 02139111
Original language: Spanish

DOI:10.1016/j.gaceta.2016.01.001

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Year/Month	Html	Pdf	Total

2024 December	34	19	53
2024 November	65	35	100
2024 October	70	33	103
2024 September	73	24	97
2024 August	74	30	104
2024 July	54	21	75
2024 June	47	27	74
2024 May	44	25	69
2024 April	57	18	75
2024 March	52	18	70
2024 February	47	38	85
2024 January	45	14	59
2023 December	37	12	49
2023 November	56	22	78
2023 October	45	20	65
2023 September	38	26	64
2023 August	47	17	64
2023 July	36	20	56
2023 June	39	11	50
2023 May	46	8	54
2023 April	35	15	50
2023 March	80	35	115
2023 February	49	23	72
2023 January	39	17	56
2022 December	85	27	112
2022 November	73	55	128
2022 October	69	39	108
2022 September	44	32	76
2022 August	59	59	118
2022 July	47	43	90
2022 June	58	30	88
2022 May	51	45	96
2022 April	74	35	109
2022 March	74	39	113
2022 February	70	25	95
2022 January	67	41	108
2021 December	53	44	97
2021 November	66	51	117
2021 October	56	57	113
2021 September	37	39	76
2021 August	35	41	76
2021 July	27	36	63
2021 June	37	30	67
2021 May	54	58	112
2021 April	84	86	170
2021 March	71	51	122
2021 February	46	21	67
2021 January	39	23	62
2020 December	48	41	89
2020 November	35	38	73
2020 October	26	37	63
2020 September	40	21	61
2020 August	34	28	62
2020 July	30	23	53
2020 June	48	18	66
2020 May	27	19	46
2020 April	48	34	82
2020 March	46	18	64
2020 February	32	28	60
2020 January	26	19	45
2019 December	33	36	69
2019 November	39	17	56
2019 October	30	21	51
2019 September	21	12	33
2019 August	30	16	46
2019 July	31	15	46
2019 June	27	18	45
2019 May	174	19	193
2019 April	27	41	68
2019 March	26	19	45
2019 February	25	21	46
2019 January	25	17	42
2018 December	33	17	50
2018 November	35	22	57
2018 October	68	32	100
2018 September	57	21	78
2018 August	34	13	47
2018 July	24	10	34
2018 June	34	14	48
2018 May	28	6	34
2018 April	49	13	62
2018 March	41	14	55
2018 February	37	3	40
2018 January	22	9	31
2017 December	30	7	37
2017 November	33	11	44
2017 October	29	10	39
2017 September	32	11	43
2017 August	30	13	43
2017 July	35	16	51
2017 June	33	20	53
2017 May	38	11	49
2017 April	41	8	49
2017 March	34	26	60
2017 February	28	15	43
2017 January	30	18	48
2016 December	54	20	74
2016 November	71	30	101
2016 October	137	92	229
2016 September	166	49	215
2016 August	179	70	249
2016 July	12	10	22