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Cuadro de mando integral en el laboratorio clínico: indicadores de perspectiva interna del negocio
The balanced scorecard used as a management tool in a clinical laboratory: internal business processes indicators
Maria Salinas La Castaa,
Corresponding author
salinas_mar@gva.es

Autor para correspondencia. Salinas_mar@gva.es
, Emilio Flores Pardob, Joaquín Uris Sellesb
a Hospital Universitario de San Juan, Alicante, España
b Departamento de Salud Pública y Medicina Preventiva, Universidad de Alicante, España
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ISSN: 02139111
Original language: Spanish
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