Elaboración de un cuestionario de detección de casos de violencia de odio en urgencias hospitalarias Christian Carlo Gil-Borrelli; M. Dolores Martín-Ríos; Lorena López Corcuera; Begoña Reche Martínez; Rosario Torres Santos-Olmo; Eva Muriel Patiño; M. Ángeles Rodríguez-Arenas;

The difference in the number of complaints from patient health services using national health insurance at regional general hospitals Hendrik David Julianus Borolla; Indar; Amran Razak; Anwar Mallongi;

The relationship between service quality perceptions and the level of hospital accreditation Syahrir A. Pasinringi; Fridawaty Rivai; Nur Arifah; Siti Fatmala Rezeki;