Elsevier

The Lancet Psychiatry

Volume 3, Issue 6, June 2016, Pages 526-534
The Lancet Psychiatry

Articles
Mental health service changes, organisational factors, and patient suicide in England in 1997–2012: a before-and-after study

https://doi.org/10.1016/S2215-0366(16)00063-8Get rights and content

Summary

Background

Research into which aspects of service provision in mental health are most effective in preventing suicide is sparse. We examined the association between service changes, organisational factors, and suicide rates in a national sample.

Methods

We did a before-and-after analysis of service delivery data and an ecological analysis of organisational characteristics, in relation to suicide rates, in providers of mental health care in England. We also investigated whether the effect of service changes varied according to markers of organisational functioning.

Findings

Overall, 19 248 individuals who died by suicide within 12 months of contact with mental health services were included (1997–2012). Various service changes related to ward safety, improved community services, staff training, and implementation of policy and guidance were associated with a lower suicide rate after the introduction of these changes (incidence rate ratios ranged from 0·71 to 0·79, p<0·0001). Some wider organisational factors, such as non-medical staff turnover (Spearman's r=0·34, p=0·01) and incident reporting (0·46, 0·0004), were also related to suicide rates but others, such as staff sickness (−0·12, 0·37) and patient satisfaction (−0·06, 0·64), were not. Service changes had more effect in organisations that had low rates of staff turnover but high rates of overall event reporting.

Interpretation

Aspects of mental health service provision might have an effect on suicide rates in clinical populations but the wider organisational context in which service changes are made are likely to be important too. System-wide change implemented across the patient care pathway could be a key strategy for improving patient safety in mental health care.

Funding

The Healthcare Quality Improvement Partnership commissions the Mental Health Clinical Outcome Review Programme, National Confidential Inquiry into Suicide and Homicide by People with Mental Illness, on behalf of NHS England, NHS Wales, the Scottish Government Health and Social Care Directorate, the Northern Ireland Department of Health, Social Services and Public Safety, and the States of Jersey and Guernsey.

Introduction

Suicide is a major cause of death worldwide and its prevention is an international priority.1, 2, 3 Social factors, such as unemployment and wider economic circumstances, are undoubtedly major determinants of suicidal behaviour, and not only at times of recession.4, 5, 6 However, psychological, biological, and clinical factors are also important.7, 8 In this context, what role do health services have in suicide prevention?

Adequate access to services and effective management of mental and substance-use disorders have been highlighted by WHO in the global attempt to reduce suicide rates and have been examined in recent studies.2, 9, 10 Research over many years suggests that most people who die by suicide could be suffering from a psychiatric disorder at the time of death, yet comparatively few are in contact with specialist services.11, 12 Previous research has identified the characteristics of people who die while under the care of services,13 and the elements of mental health service provision that could be associated with reduced rates of suicide, such as ready access to mental health professionals,14, 15 well developed community services,16 and specific policies for substance misuse.17 Our own previous research found that three service changes in particular (provision of 24 h crisis services, policies for people with drug and alcohol misuse, and a system of reviewing care after suicide deaths) were associated with lower suicide rates in England and Wales after their implementation.18 Other factors, such as absence of continuity of care and short hospital admission of less than a week, might increase suicide risk.19, 20

However, the evidence base is far from consistent—some studies have found no association between service provision and suicide,21 whereas others have found that particular service elements, such as levels of compulsory detention, were associated with higher suicide rates.22 Many studies have been purely ecological and have focused on service provision across large areas (eg, country or region) rather than at the level of the individual service provider.17 Few studies have examined the impact of service changes over time.

Generally, studies have considered few aspects of mental health service provision and have restricted themselves to delivery of care variables rather than considering the way services are organised.23 Internationally, safety has been highlighted as the first responsibility of health care.24, 25, 26, 27 Specific recommendations include staff being able to readily raise concerns about the quality of care, an emphasis on learning, and the importance of the strength of the organisation itself (as shown by factors such as staff turnover and patient complaints). Studies in general medical and residential care settings have suggested that poor staff satisfaction and staff turnover might be associated with higher mortality.28

Research in context

Evidence before this study

We searched MEDLINE and PsycINFO databases from inception to Nov 9, 2015, with a combination of keywords and subject headings (with the terms “suicide”, “suicide, attempted”, and “suicidal”, combined with “policy making”, “reduction”, “organisational policy“, “public policy”, and “health policy” and “mental health services”) to identify published studies in English and systematic reviews on suicide prevention. Studies reported that a number of factors (such as implementation of 24 h crisis services, the presence of community teams, policies for multidisciplinary review after suicide, and follow-up within 7 days of inpatient discharge) were associated with lower suicide rates. Mixed associations were found between suicide and implementation of national substance misuse policies, use and size of inpatient services, and staffing levels. Some aspects of service reorganisation (such as transfer of services or merging specialist teams, or inpatient admissions of less than 7 days) might have been associated with increased suicide risk. No studies examined the effect of service change in different organisational contexts.

Added value of this study

A number of service changes related to ward safety, community services, training on management of suicide risk, and the implementation of key policies and National Institute for Health and Care Excellence guidance were associated with a lower suicide rate after these policies had been introduced by mental health services. Implementation had a bigger impact in mental health services that had low rates of staff turnover but high rates of overall event reporting.

Implications of all the available evidence

Social, psychological, biological, and clinical factors are crucial determinants of suicide but system-wide change implemented across the patient care pathway could be a key strategy for improving patient safety. Just as important as the changes themselves, might be the organisational context in which these changes are introduced.

The interaction between service and organisational factors has not been examined. To our knowledge, no studies have examined the effect of implementation of service changes in different organisational contexts. For example, service changes might plausibly have less of an impact in health providers with an unhappy or constantly changing workforce.

In this study, we examined the relationship between service provision and suicide rates in all mental health services in England. Use of randomised controlled designs for this research would be extremely challenging. Therefore instead we used service developments as the basis of a natural experiment and opted for a descriptive design. The current study builds on earlier work18 by examining a wider range of service variables over a long period and for the first time considering the potential role of organisational variables. Although mental health care varies, many developed countries are dealing with similar issues, such as the move away from inpatient to community service provision, a focus on severe and enduring mental illness, ageing populations, and limited budgets.2, 29, 30 The findings of this study are therefore likely to have international relevance.

We had three main objectives. First, to examine the association between implementation of service changes and suicide. We hypothesised that service changes would be associated with improvements in patient safety as measured by a reduction in the rate of suicide. Second, to consider how wider organisational factors might affect suicide. We hypothesised that organisational factors such as staff and patient satisfaction and staff turnover would be associated with suicide rates. Third, to investigate whether the impact of service changes varied according to available measures of the organisational context in which they occurred. We hypothesised that changes would have less of an effect in mental health services that had markers of impaired organisational functioning.

Section snippets

Suicide data

Data were collected as part of the National Confidential Inquiry into Suicide and Homicide by People with Mental Illness (NCISH) for individuals aged 10 years and older who died by suicide in England between Jan 1, 1997, and Dec 31, 2012.31 NCISH collected data for those in contact with mental health services by starting with a complete national sample of suicide deaths, establishing which individuals had contact with mental health services within 12 months of death, and then sending the

Results

Between 1997 and 2012, 19 248 patients died by suicide within 62 mental health services in England, representing 26% of all suicide deaths in England during this period. We obtained data from all services.

We examined 16 service changes in total. The average number of service changes implemented increased gradually, from 0·3 per service in 1998 to 14·6 in 2012. The median year of implementation ranged from 2002 to 2009 and the annual number of new implementations peaked in 2004 (n=112). By 2012,

Discussion

To our knowledge, this study is the first to consider mental health service provision, organisation of care, and the interaction between delivery and contextual factors in relation to suicide rates in a national patient sample. Consistent with our hypotheses, we found that some service changes related to ward safety, community services, training, and the implementation of policy and guidance were associated with reduction in suicide rate after they had been introduced. It was not possible to

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